Host

Get help submiting a garden, updating your calendar, managing an ad...

31 articles in this collection
Written by Alex

Getting Started

How do I sign in?

Written by Alex
Updated over a week ago

Why do I need to provide a copy of my ID upon registration?

Written by Alex
Updated over a week ago

Why and how do I fill in my phone number?

Written by Alex
Updated over a week ago

Why don't I get emails from HomeCamper?

Written by Alex
Updated over a week ago

How to login?

Written by Alex
Updated over a week ago

How do I change my email address?

Written by Alex
Updated over a week ago

How do I change my password?

Written by Alex
Updated over a week ago

Submit a garden

How to create my ad?

Written by Alex
Updated over a week ago

How do I set a price for my ad?

Written by Alex
Updated over a week ago

Are there any rules for welcoming guests?

Written by Alex
Updated over a week ago

My booking requests

How am I notified about bookings?

Written by Alex
Updated over a week ago

How much time do I have to answer to a booking request?

Written by Alex
Updated over a week ago

How to accept a booking request?

Written by Alex
Updated over a week ago

How to decline a booking request?

Written by Alex
Updated over a week ago

Payment and Security

How do I register my bank details to get paid?

Written by Alex
Updated over a week ago

What are the payment terms?

Written by Alex
Updated over a week ago

Which payment methods can I accept?

Written by Alex
Updated over a week ago

Why didn't I get paid after my guests' visit?

Written by Alex
Updated over a week ago

Modify and Cancel

How do I cancel a booking?

Written by Alex
Updated over a week ago

What happens if a traveler cancels a reservation?

Written by Alex
Updated over a week ago

Manage my ad

How do I edit my ad?

Written by Alex
Updated over a week ago

How do I make an attractive ad?

Written by Alex
Updated over a week ago

How do I manage my calendar?

Written by Alex
Updated over a week ago

How do I put my ad "offline"?

Written by Alex
Updated over a week ago

What are the messaging rules?

Written by Alex
Updated over a week ago

Insurance

How do I report a claim ?

Written by Alex
Updated over a week ago

What insurance do I have?

Written by Alex
Updated over a week ago

Regulation

Which laws apply to private camping?

Written by Alex
Updated over a week ago

How do I declare my income?

Written by Alex
Updated over a week ago

Rating

How do I leave a comment?

Written by Alex
Updated over a week ago

May I delete or reply to a comment?

Written by Alex
Updated over a week ago