Host | Help Center HomeCamper

Help Center HomeCamper

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Get help submiting a garden, updating your calendar, managing an ad...

By Areg1 author32 articles

Getting Started

How do I sign in?

Why do I need to provide a copy of my ID upon registration?

Why and how do I fill in my phone number?

Why don't I get emails from HomeCamper?

Submit a garden

How to create my ad?

How do I set a price for my ad?

Are there any rules for welcoming guests?

My booking requests

How am I notified about bookings?

How much time do I have to answer to a booking request?

How to accept a booking request?

How to decline a booking request?

Payment and Security

How do I register my bank details to get paid?

What are the payment terms?

Which payment methods can I accept?

Why didn't I get paid after my guests' visit?

Modify and Cancel

How do I cancel a booking?

What happens if a traveler cancels a reservation?

Manage my ad

How to set up instant booking?

How do I edit my ad?

How do I make an attractive ad?

How do I manage my calendar?

How do I put my ad "offline"?

What are the messaging rules?

Insurance

How do I report a claim ?

What insurance do I have?

Regulation

Which laws apply to private camping?

How do I declare my income?

Rating

How do I leave a comment?

May I delete or reply to a comment?