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Get help submiting a garden, updating your calendar, managing an ad...
Areg de HomeCamper avatar
By Areg1 author32 articles

Getting Started


How do I sign in?
Why do I need to provide a copy of my ID upon registration?
Why and how do I fill in my phone number?
Why don't I get emails from HomeCamper?

Sign In


How to login?
How do I change my email address?
How do I change my password?

Submit a garden


How to create my ad?
How do I set a price for my ad?
Are there any rules for welcoming guests?

My booking requests


How am I notified about bookings?
How much time do I have to answer to a booking request?
How to accept a booking request?
How to decline a booking request?

Payment and Security


How do I register my bank details to get paid?
What are the payment terms?
Which payment methods can I accept?
Why didn't I get paid after my guests' visit?

Modify and Cancel


How do I cancel a booking?
What happens if a traveler cancels a reservation?

Manage my ad


How to set up instant booking?
How do I edit my ad?
How do I make an attractive ad?
How do I manage my calendar?
How do I put my ad "offline"?
What are the messaging rules?

Insurance


How do I report a claim ?
What insurance do I have?

Regulation


Which laws apply to private camping?
How do I declare my income?

Rating


How do I leave a comment?
May I delete or reply to a comment?
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