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How do I cancel my booking?
Manon avatar
Written by Manon
Updated over a week ago

If something unforeseen happens before I go camping, I can cancel my booking by going to "Your trips".

Then I click on "Details" or "Cancel", at the bottom of the page.

I can no longer cancel my booking the day D without the authorization of my host, unless I made it the day of my arrival. So, I notify the host FIRST to cancel the reservation, otherwise I contact HomeCamper.

Once the reservation is cancelled, no worries, I will get fully refund within 4 to 5 working days maximum.

Obviously, if I have to cancel, the sooner the better. I do not forget that my cancellation will have consequences for the host who may be penalized by this cancellation. Indeed, it is not certain that he will find a guest at that time. I therefore explain to him the reasons of my cancellation.

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